Case Studies

Business Continuity Project

Issue Our client was running an older application on a similarly aged database (Progress) that was installed in 2006. During the ensuing years very little scheduled database administration had been done, resulting in a slow degradation of performance. In addition, they had outdated backup protocols requiring review and maintenance to ensure a recovery […]
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Improved Overnight Invoice Process

Issue This client’s primary invoicing report failed overnight several times per month. In addition, users could not perform basic invoicing operations in the invoice system GUI. Solution Our consultant had a thorough understanding of the client’s invoicing process and was able to modify the reports and application configurations to […]
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Improved Nightly Batch Process

Issue Our client’s primary nightly batch process ran over two hours and occasionally did not finish due to the amount of data being processed. The client expected a solution to be implemented within a short time frame. Solution The consultant met with various functional groups to determine how the […]
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