Issue
Our client was running an older application on a similarly aged database (Progress) that was installed in 2006. During the ensuing years very little scheduled database administration had been done, resulting in a slow degradation of performance. In addition, they had outdated backup protocols requiring review and maintenance to ensure a recovery […]
Issue This client’s primary invoicing report failed overnight several times per month. In addition, users could not perform basic invoicing operations in the invoice system GUI. Solution Our consultant had a thorough understanding of the client’s invoicing process and was able to modify the reports and application configurations to prevent failures. Result MidDel’s consultant devised […]
Issue Our client’s primary nightly batch process ran over two hours and occasionally did not finish due to the amount of data being processed. The client expected a solution to be implemented within a short time frame. Solution The consultant met with various functional groups to determine how the existing information was utilized and how […]
