Front-Office ISO Communication App Replacement

Issue

The client is a large Northeast generation company whose front-office platform was reaching end of life.

The load forecasting, bidding, scheduling, and dispatch platform had to be replaced:

  • The current technology was at the end of its useful life.
  • The client was torn between buying the bid-submission/dispatch package and building the strategic bid-creation piece in-house.
  • A wrong build-versus-buy call risked cost, delay, and a poor fit for a strategic function.

Solution

Our consultant ran a disciplined selection, then stayed on to de-risk the implementation:

  • Developed the RFP, requirements, and a detailed demo script, and managed scoring and vendor selection within budget and timeframe.
  • Determined the strategic bid-creation piece belonged in the vendor package rather than an in-house build.
  • Liaised with business users, IT, and the vendor, documented interfaces, and performed functional interface testing.

Result

The first-ISO bid formulation and submission phase succeeded, and the client brought MidDel back for additional ISO markets and a full back-office shadow-settlements replacement.

“Thanks for being so easy to get a hold of and so quick to fix our problem. I’m truly impressed! Your knowledge is impressive and very helpful!”

North American Power & Gas Middle Office Team

Key Takeaways

  • Evaluate 'build' vs. ‘buy’ even for your most strategic component. A disciplined RFP with scripted demos and objective scoring showed the client that vendor software - not an in-house build - was the better home for its strategic bid-creation function.
  • A structured selection de-risks everything that follows. The same requirements and demo scripts that drove the decision carried into implementation and testing, and a successful first-ISO phase earned MidDel expansion to additional markets - proof that selection rigor pays off downstream.

Ready to do the same?

Replacing an end-of-life front-office trading platform and weighing build versus buy? MidDel runs the selection so the decision still holds up through implementation. Let's talk.

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