Issue
The client is an energy company and the first adopter of a vendor's new invoicing module.
The newly adopted invoicing module could not apply cash payments:
- The gap blocked receivables and payables tracking, aging, and credit reporting.
- As the first adopter, the client had no vendor-supplied workaround.
- The missing function held the entire back-office reporting chain hostage.
Solution
Working closely with the vendor, MidDel built the missing capability rather than replace the module:
- Managed the build-out of a custom VB application to apply cash payments.
- Integrated cash application with the client's reporting tools.
Result
The build unblocked receivables and payables tracking, aging, and credit reporting - keeping all credit and back-office reporting centralized and lowering operations cost.
“The competition is asking me, where does MidDel get these people?”
Director, Data Analytics
Energy Company
Key Takeaways
- Being first to adopt a module means owning its gaps. A targeted custom cash-application build turned a vendor invoicing module that blocked receivables, aging, and credit reporting into a complete back-office solution - without abandoning the platform.
- Extend, do not replace, when a single missing function is the blocker. Bridging an immature vendor module with a focused custom build keeps reporting centralized and operating costs low - transferable to any early adopter of maturing software.
Ready to do the same?
Is a missing feature in a vendor module holding your back office hostage? MidDel builds the targeted bridge that unblocks it. Let's talk.
