Fueling Utility Innovation through Analytics

May 7, 2018

Plugging in software solutions without incorporating data analytics capabilities often leaves companies lacking a key component in assessing performance and identifying potential improvement opportunities. Utilities that implement strong advanced analytics can use the information to bolster decision

The Power of Customer Service

March 22, 2018

Customer Service is the art of meeting the needs of your customers. All customers have needs, and meeting those needs is at the heart of customer service. This sounds simple, yet so many businesses struggle with customer service because they don’t see the opportunities that present themselves.

Balance in the Wind

January 18, 2018

As we progress through life we may find that the skills we develop to succeed (and cope) in our work life tend to find application in our personal life – whether intentional or not. Some people may bemoan that even considering such cross-applications violates tenets of proper work life balance. Ho

What Makes a Good Process?

December 29, 2017

Good and bad processes are everywhere. Businesses and families rely on processes every day. Processes were used by NASA to put men on the moon, as well as by McDonalds to make their hamburgers. When processes aren’t followed, chaos will reign. Processes allow tasks to be repeatable, consistent, an

Martin Luther King Jr.

January 16, 2017

Happy Holidays From All of Us at MidDel!

December 26, 2016

Happy Thanksgiving from all of us at MidDel!

November 21, 2016

Scotch Tasting Event

April 27, 2016

MidDel hosted a Scotch tasting event for 20-25 clients in Gainesville, Florida.  Guests got to enjoy great food, scotch and camaraderie!

Zema Conference

October 7, 2015

  Thanks to ZE for letting us join in the sponsor group for the Houston conference.  It was a great venue, and the sessions were full of helpful information.  

Teamwork

August 1, 2015

Teamwork: noun 1. cooperative or coordinated effort on the part of a group of persons acting together as a team or in the interests of a common cause. 2. work done with a team.    At MidDel, we’re really great at teamwork.  That is why we&